Frequently Asked Questions

Welcome to our FAQ page! Here, you'll find answers to common questions about our business directory platform.
What is Arete Planet?

Arete Planet is a versatile online platform offering services such as a business directory, job listings, utility bill payments, e-commerce, online earning opportunities, and tutorials.

How do I create an account on Arete Planet?

To create an account, click on the "Sign Up" button on the homepage and follow the instructions to register.

Is Arete Planet free to use?

Yes, creating an account on our platform is free. However, some premium features may require a subscription or one-time payment.

Can I update my personal information?

Yes, you can update your personal information by logging into your account and navigating to the "Account Settings" section, click on "Profile Information" and update your personal information.

How does Arete Planet protect my personal information?

We use advanced security measures, including encryption and secure servers, to protect your personal information. We have also made available 2FA options to help you protect your account.

What should I do if I forget my password?

Click on the "Forgot Password" link on the login page, enter your registered email address, and follow the instructions to reset your password.

How can I list my business on Arete Planet?

To list your business, log in to your account, navigate to the "Business Listing" section, and fill in the required details and submit your listing for approval.

Is there a cost to list my business?

Listings are free for one month, after one month users are expected to subscribe to our premium listing options that provide additional visibility and features for a fee.

How do I post a job on Arete Planet?

To post a job, log in to your account, go to the "Job Listings" section, and click on "New Job Listing". Enter the job details and submit your posting.

Can job seekers apply directly through Arete Planet?

No, job seekers can not apply directly through our platform. All jobs posted on our platform have their specific instructions on how to apply.

What types of utility bills can I pay through Arete Planet?

You can pay various utility bills, including electricity, TV/Cable, Data, and Airtime services.

How do I pay my utility bills?

To pay your utility bills, log in to your account, go to the "Utilities" section, select the type of bill you want to pay, and follow the prompts to complete the payment.

What earning opportunities are available on Arete Planet?

We offer various earning opportunities such as referral bonuses and other forms of bonuses.

How do I start earning on Arete Planet?

To start earning, log in to your account, navigate to the "Referrals" section, and copy your referral link. Refer your friends and earn Referral Bonuses and also earn a 5% bonus on all their subscriptions.

How can I contact customer support?

You can contact customer support by clicking on the "Contact Us" link at the bottom of the page and filling out the contact form, or by emailing us directly at [email protected].